You have the option of returning in person or by mail. In terms of sanitation and hygiene, Claire’s does not accept returns or refunds for unsealed cosmetics, pierced earrings, jewelry sets with an earring, or actual body jewelry. However, you can return those things only if they are damaged, of poor quality, or unsuited for their intended use.

More Details About Claire’s Return Policy

Claire’s Jewelry Return Policy,Claire’s offers return in two ways one is in-store return where you go to the nearest Claire’s store and return your product and the second is return by post, where you post your product to the designated address.

By Post-Return

Returning items by post entail a few steps, which are outlined below for your convenience.

Step 1: Next to your items in the original order summary area, you’ll find a list of reasons and reason codes.  

You must choose a reason for returning your order from the drop-down menu.

Step 2: Put all of your order summaries or products into a package. Step 3: Clearly write your return address outside your packed package.

The address is (as mentioned on Claire’s website):-

Claire’s Accessories, Online Returns,

Unit 4, Bromford Gate, Bromford Lane,

Birmingham, B24 8DW

Country: United Kingdom

Step 4: Mail it to the address listed above.  

The item you’re returning must be unopened and in the same condition as when you received it.

Step 5: Make sure you acquire a copy of your postage receipt from the post office.

Postage Fee

When the postal fee is refunded-

If you are an EU client returning a purchase within 7 days of receiving it, you will receive a refund of the postal price under the distance selling regulations.

If you are a non-EU customer and there is an error on their part during shipment, or if the things you receive are damaged or unfit for your usage, they will refund the delivery charge.

When the postal fee is not refunded-

If you are a non-EU customer, you are responsible for the postal price upon returning from the post office. They will not refund the postage price if you keep any part of the package that contains damaged products. They also do not refund the fees if you return from a private carrier.

Exchange Service 

They do not offer an exchange service from the post. Direct delivery packages do not have a return in-store option.  You must only return your orders by post.

In-Store Return

Returning your orders in-store is easy to take care of. The steps involved in it areas

Step 1- locate a Claire store near you from the Claire store locater available on their website. Step 2- take your order along with the original invoice to the store and tell them you want to return your purchase. Step 3- exchange in-store is subject to the availability of products, but if the products are available, they will return your product and refund you instantly.

Refund

Refunds will be issued using the same method as was used to make the purchase. For your return, we provide the following options:Click and Collect packages are returnable and exchangeable in store. For Direct Delivery packages, return you have to post itThere is no refund or return option available on the gift card and open blind bags unless they are damagedTo request a refund for an order made with PayPal payment, you have to post them. You cannot refund them in stores.

1.Do they return to their franchises or outlet stores?

A.No! they do not accept returns in franchises, outlet stores, and concession stores.

2.Are Claire and ICING the same?

A.Yes, the company works under two brand names which are: Claire and ICING

Claire: It is a fun fashion jewelry store for kids and teen girls who are in the age group of 3 to 18 years.

ICING: It is a jewelry and cosmetics store for girls and young ladies who are in the age group of 18 to 35 years.

3.Do you need to pay for customs and/or import fees when shopping from a different nation?

A.Unfortunately, customs tariffs and import costs differ significantly from nation to nation today. To avoid any surprise taxes, you should verify with your local customs office before ordering from them.

Claire’s Jewelry Return Policy, Although Claire’s return policies are a little tricky to understand, all the layers of complications are there only for your safety and convenience. They have an easy-to-use customer service that operates from Monday to Saturday from 9:00 AM to 6: PM. They are closed on Sundays, bank holidays and national holidays. For any query, you can easily call them and resolve your issues there