Frontier Software, the maker of the widely used payroll system Chris 21, has been affected by a suspected cyber attack, forcing some Chris 21 customers to employ manual methods.
The company claimed in a statement on Tuesday that a “cyber attack” had shut it out of parts of its systems and data, causing problems for customers who use the software.
“We’ve enlisted the help of external cyber security experts to analyze the situation and assist our IT staff in fast recovering our systems,” Frontier Software said.
At least one company affected by the incident, the casino operator Federal Group, had regained access to Chris 21 by late Wednesday.
According to the ABC, the company, Tasmania’s largest private-sector employer, had previously been required to make early $250 payments to employees.
Frontier Software had informed Federal Group executive general manager Daniel Hanna of the incident earlier this week, and no data breach had yet been notified, according to iTnews.
According to the AFR, the incident impacted as many as 330 employers, and the payroll product is widely used in the healthcare, hospitality, and not-for-profit sectors.
